Returns & Warranty Policy
Shop with confidence — we stand behind every product we sell.
7-Day Return Policy
Time Limit
Initiate a return within 7 days of receiving your order.
Condition
Items must be unused, in original packaging, with all accessories included.
Proof of Purchase
Order number or receipt is required for all returns.
Refund Method
Refunds are issued via the original payment method within 5 business days of inspection.
Exclusions
Some hygiene-sensitive items (e.g. in-ear headphones) cannot be returned once opened.
Warranty Periods
| Category | Warranty Period |
|---|---|
| Smartphones | 12 months |
| Laptops | 12 months |
| TVs | 12 months |
| Fridges | 24 months |
| Air Conditioners | 24 months |
| Accessories | 6 months |
How to Return
- 1
Contact Support
Reach us via WhatsApp, phone, or email with your order number.
- 2
Get Return Label
We'll send you a return label and arrange pickup or drop-off.
- 3
Refund Processed
Once we inspect the item, your refund is issued.
Need Help?
Our support team is ready to walk you through any return or warranty claim.
Contact Support